It's easy to think that the most common jobs of a virtual assistant are only those of a personal assistant. But VAs can do so much more with their time to help your company. Of course, VAs can easily take the role of a personal assistant. They can schedule meetings, contact clients, and provide you with insights that can help your company grow.
Besides the personal assistant role, the most common jobs of a virtual assistant can be divided into three categories: Admin, Creative, and Analysis. In the list below, you will find the most popular tasks a virtual assistant can take in any given company. If you would like to know more about our virtual assistants, you will find more information in the last paragraph.
Jobs of a Virtual Assistant
1. Marketing
Marketing is one of the fastest-growing industries. Unfortunately, there are more marketers than ever before, and it isn't easy to find good ones. It is understandable why marketers around the country have an increased demand for their services. Marketers usually specialize in certain fields, which might not always suit your company's needs.
Keep in mind that virtual assistants are great for saving time and carrying out a high level of quality content. However, virtual marketers can provide a richer set of skills that can help you with more complex marketing efforts like creating long-term strategies and marketing funnels - they can also help with advertisements. They can even be used on marketing teams for guidance to help you succeed.
2. E-commerce
Despite the many advantages e with e-commerce, there are some disadvantages too. If you have an online store, you know what we're talking about very well. If you're overworked, it may make sense to hire a virtual assistant to take care of your eCommerce store. They can do everything from tracking your inventory to answering customer inquiries and speeding up the delivery process.
Suppose you are a business owner with a physical store and want to start selling online. In that case, a virtual assistant can help you organize your products, write descriptions, and set up meetings with delivery agencies. All of this while you are achieving more important tasks, like nurturing your clients or designing a new product.
3. Bookkeeping
If a company wants to grow and maximize its profit, it must have a solid balance on its books. Whether it's an accountant or bookkeeper doing all the work, keeping finances in check is the first step toward success.
Virtual bookkeepers are professionals who specialize in keeping records of the different transactions an enterprise may have. They know how to identify accounts' movements and where to place them in the ledger. Their experience lets them get familiar quickly with new companies and establish efficient systems. These VAs are also proficient in software like Sheets, Excel, Quickbooks, and many more. Providing you with an edge over regular accountants who are used to working in only one type of ledger system.
4. Social Media
Social media is constantly changing. Two decades ago, it was just a way of staying in touch with people worldwide or finding out what they were up to. Nowadays, you can use social networks for all sorts of things like blogging, business communication, and even marketing. Social media platforms such as Facebook and Instagram are powerful tools for marketing, allowing you to reach potential customers far and wide.
Virtual social media assistants can help you reach millions with your content marketing. They can also engage and nurture your target audience within certain areas or countries, as well as carry your company's voice to groups, pages, and events announced on social media sites. In addition, social media VAs can also catty out advertising campaigns on the most common platforms maximizing your potential reach with each post.
5. Website Management
Having a website is a must for any company. Within your website, customers can find all the information they need to purchase your products or services and your business's values and mission. These last two are essential due to the trust you have to build with each one of your clients.
Maintaining your website can be quite difficult. One of the most critical issues is keeping it up-to-date with SEO, products, deals, and more. You may be thinking, "Why can't I do this myself?" Well, you can. But there are so many tasks to keep track of that it would be a full-time job just to maintain your website. Instead, get a VA and let them take care of the tasks!
6. Copywriting
The art of copywriting has never been more in demand than now. With jobs becoming scarcer and competition increasing, a company really needs to stand out if they want anyone to apply for them or buy their products. Copywriters are a rare and unique bunch trained in the fine art of marketing, and this skill set can bring you a lot of attention.
Virtual copywriters spend the majority of their time writing content for several employers. They understand that it does not matter who the client is and can switch "hats" when they write content for them. Virtual copywriters are an excellent investment for any company looking for new ideas, values, voices, and styling and SEO experts. They can also help you raise your brand awareness.
7. Customer Service
Customer service is one of the most vital parts of any enterprise. These days, customers are central to a brand's success, and thus businesses are listening to their needs and desires more than ever before. The customer experience is the most critical layer of customer service. Customers are constantly busy and active. They are on the go, and if they happen to stop by your store or office, it's most likely that they have a thousand other things going on in their lives.
Virtual assistants excel at customer service because they can answer questions and provide help online without anyone having to leave their homes. This flexibility allows them to be accessible, and with the benefit of a 24/7 service, virtual customer service representatives offer many benefits to the company. Not only can they offer quick and efficient assistance to clients, but they can also help answer several questions and better inform customers about your services and products.
8. Sales
Marketing is a concept that has been around for a long time. It was very different 100 years ago before modern marketing strategies were invented. There was only one way to generate brand awareness, and that was by salespeople going door-to-door to sell their products. They had to be friendly, empathic, and enthusiastic enough to convince a person that their products or services were the best in the business.
In the past century, there have been a lot of changes in the workplace. There are still salespeople out there, but some have now gone from door-to-door to managing their clients from the comfort of their home office. They became virtual salespeople. They use all their predecessors' knowledge to help them close a sale. Cold emails, lead generation, and client nurturing are some of their most valuable skills.
9. Medical Billing
The medical industry is the backbone of the health care system. Health clinics and hospitals take care of their patients and provide them with whatever procedures and medicine they need to have the best experience possible. Medical billers in health care centers are responsible for handling patient accounts. They often work to process payments, resolve billing discrepancies, and compile data to manage patient records. It is an important job in a growing industry that keeps hospitals and clinics running efficiently.
Virtual medical billers are one of the most specific workers you will find. Their job is to get the insurance company to pay a patient's bill, with the understanding that they are doing so only if the patient meets specific eligibility requirements. They must make sure their clients don't have any outstanding bills and that their clients are not overdue on previous payments. All of this from their remote office!
10. Real Estate
A lot more people are turning to invest in real estate as a reliable form of income. Real estate offers greater stability than much of the work in the world. Not all agents are qualified to sell a property. It requires a lot of experience and knowledge of the market. And with that knowledge comes a lot of time you need to invest in acquiring it.
For the last five years, more and more real estate agents have noticed the different commodities a virtual assistant can bring to the table. VAs can handle their social media, contact suppliers, nurture clients, and most important of all, free some time so you can get busy closing deals.
Hiring a Virtual Assistant
Disregarding what type of tasks you need to do in your everyday working life, virtual assistants can help your company with a lot of tasks, some of which you might have not even heard of before!
Depending on what your company needs, New Age Cubicle can help you find the right virtual assistant for your business. If you would like to know more about our services, do not hesitate to contact us. We are eager to help your company reach its goals.