These customer service quotes were chosen carefully throughout dozens of webpages.
Customer service is one of the main pillars of any company. Through this deparment, customers and companies can communicate between themselves to satisfy clientele's needs. But customer service is not only limited to resolving issues, this active listeners also thrive by nurturing your clients, learning from them and providing you with the right information to expand your ideas.
In this article, you will learn some of the best customer service quotes from several types of businesses and will get motivated for that season that has been resonating in the back of your mind for a few weeks now, Black Friday and Cyber Monday.
1. “Do what you do so well that they will want to see it again and bring their friends.” – Walt Disney
2. “How you think about your customer influences how you respond to them.” – Marilyn Suttle
3. “Listen to your customers or you will have none.” – Zach Hendrix
4. “The customer is why we are here. If we take good care of them, they’ll give us good reason to come back.” – Jenny McKenzie
5. “Customers don’t expect you to be perfect. But they do expect you to fix things when they go wrong.” – Donald Porter
6. “If you are not taking care of your customer, your competitor will.” – Bob Hooey
7. “It takes months to find a customer … seconds to lose one.” – Vince Lombardi
8. “The key is to set realistic customer expectations, and then not to just meet them, but to exceed them, preferably in unexpected and helpful ways.” – Richard Branson
9. “A positive, beaming smile is the trap that catches customers.” – Utibe Samuel Mbom
10. “Don’t try to tell the customer what he wants. If you want to be smart, be smart in the shower. Then get out, go to work, and serve the customer!” – Gene Buckley
11. “Make a customer, not a sale.” – Katherine Barchetti
12. “If people believe they share values with a company, they will stay loyal to the brand.” – Howard Schultz
13. “Customer service should not be a department. It should be the entire company.” – Tony Hsieh
14. “A brand is no longer what we tell the customer it is. It is what customers tell each other it is.” – Scott Cook
15. “Don’t look for customers in your business, be the business your customers are looking for.” – Mac Duke The Strategist
16. “Customers who are merely satisfied remain your customers only as long as everything goes their way.” – Chip Bell
17. “Being on par in terms of price and quality only gets you into the game. Service wins the game.” – Tony Alessandra
18. “Get closer than ever to your customers. So close, in fact, that you tell them what they need well before they realize it themselves.” – Steve Jobs
19. “Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away.” – Marilyn Suttle
20. “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton
21. “Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create raving fans.” – Ken Blanchard
22. “Spend a lot of time talking to customers face-to-face. You’d be amazed at how many companies don’t listen to their customers.” – H. Ross Perot
23. “Customer service is an attitude, not a department.” – Mo Hardy
24. “The more you engage with customers, the clearer things become and the easier it is to determine what you should be doing.” – John Russell
25. “You are serving a customer, not a life sentence. Learn how to enjoy your work.” – Laurie McIntosh
26. “Client service is about excellence and integrity above all else and it should be a continually evolving process.” – Kirk Paulsen
27. “If we can keep our competitors focused on us while we stay focused on the customer, ultimately we’ll turn out all right.” – Jeff Bezos
28. “Customer service means making it easy and fast for your customers to get the help they need, when and how they need it.”- Steve Benson
29. “Building a good customer experience does not happen by accident. It happens by design.” – Clare Muscutt
30. “Satisfaction is a rating. Loyalty is a brand.” – Shep Hyken
31. “You’ll never have a product or price advantage again. They can be too easily duplicated. But a strong customer service culture cannot be copied.” – Jerry Fritz
32. “Unless you love everybody, you can’t sell anybody.” – Dicky Fox
33. “Treat the customer as if you are that customer.” – Gena Lorainne
34. “Customers do not care how much you know unless they know how much you care.” – Damon Richards
35. “One customer well taken care of could be more valuable than $10,000 worth of advertising.” – Jim Rohn
36. “When you serve the customer better, they always return on your investment.” – Kara Parlin
37. “Know what your customers want most and what your company does best. Focus on where those two meet.” – Kevin Stirtz
38. “Customers often know more about your products than you do. Use them as a source of inspiration and ideas for product development.” – David J. Gree
39. “Happy customers are your biggest advocates and can become your most successful sales team.” – Lisa Masiello
40. “Quality in a service or product is not what you put into it. It is what the customer gets out of it.” – Peter Drucker
41. “Your most unhappy customers are your greatest source of learning.” – Bill Gates
42. “It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” – Henry Ford
43. “Ask your customers to be part of the solution, and don’t view them as part of the problem.” – Alan Weiss
44. “Customers will never love a company until the employees love it first.” – Simon Sinek
45. “Customer service has more in common with selling an identity than it does with selling a product.” – Than Merrill