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45 Customer Service Quotes for Black Friday Inspiration

These customer service quotes were chosen carefully throughout dozens of webpages.


customer service quotes

Customer service is one of the main pillars of any company. Through this deparment, customers and companies can communicate between themselves to satisfy clientele's needs. But customer service is not only limited to resolving issues, this active listeners also thrive by nurturing your clients, learning from them and providing you with the right information to expand your ideas.


In this article, you will learn some of the best customer service quotes from several types of businesses and will get motivated for that season that has been resonating in the back of your mind for a few weeks now, Black Friday and Cyber Monday.


1. “Do what you do so well that they will want to see it again and bring their friends.” – Walt Disney

customer service quotes

2. “How you think about your customer influences how you respond to them.” – Marilyn Suttle


3. “Listen to your customers or you will have none.” – Zach Hendrix


4. “The customer is why we are here. If we take good care of them, they’ll give us good reason to come back.” – Jenny McKenzie


5. “Customers don’t expect you to be perfect. But they do expect you to fix things when they go wrong.” – Donald Porter


6. “If you are not taking care of your customer, your competitor will.” – Bob Hooey


7. “It takes months to find a customer … seconds to lose one.” – Vince Lombardi


8. “The key is to set realistic customer expectations, and then not to just meet them, but to exceed them, preferably in unexpected and helpful ways.” – Richard Branson


9. “A positive, beaming smile is the trap that catches customers.” – Utibe Samuel Mbom


10. “Don’t try to tell the customer what he wants. If you want to be smart, be smart in the shower. Then get out, go to work, and serve the customer!” – Gene Buckley


11. “Make a customer, not a sale.” – Katherine Barchetti

customer service quotes

12. “If people believe they share values with a company, they will stay loyal to the brand.” – Howard Schultz


13. “Customer service should not be a department. It should be the entire company.” – Tony Hsieh


14. “A brand is no longer what we tell the customer it is. It is what customers tell each other it is.” – Scott Cook


15. “Don’t look for customers in your business, be the business your customers are looking for.” – Mac Duke The Strategist


16. “Customers who are merely satisfied remain your customers only as long as everything goes their way.” – Chip Bell


17. “Being on par in terms of price and quality only gets you into the game. Service wins the game.” – Tony Alessandra


18. “Get closer than ever to your customers. So close, in fact, that you tell them what they need well before they realize it themselves.” – Steve Jobs


19. “Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away.” – Marilyn Suttle


20. “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton


21. “Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create raving fans.” – Ken Blanchard

customer service quotes

22. “Spend a lot of time talking to customers face-to-face. You’d be amazed at how many companies don’t listen to their customers.” – H. Ross Perot


23. “Customer service is an attitude, not a department.” – Mo Hardy


24. “The more you engage with customers, the clearer things become and the easier it is to determine what you should be doing.” – John Russell


25. “You are serving a customer, not a life sentence. Learn how to enjoy your work.” – Laurie McIntosh


26. “Client service is about excellence and integrity above all else and it should be a continually evolving process.” – Kirk Paulsen


27. “If we can keep our competitors focused on us while we stay focused on the customer, ultimately we’ll turn out all right.” – Jeff Bezos


28. “Customer service means making it easy and fast for your customers to get the help they need, when and how they need it.”- Steve Benson


29. “Building a good customer experience does not happen by accident. It happens by design.” – Clare Muscutt


30. “Satisfaction is a rating. Loyalty is a brand.” – Shep Hyken


31. “You’ll never have a product or price advantage again. They can be too easily duplicated. But a strong customer service culture cannot be copied.” – Jerry Fritz

customer service quotes

32. “Unless you love everybody, you can’t sell anybody.” – Dicky Fox


33. “Treat the customer as if you are that customer.” – Gena Lorainne


34. “Customers do not care how much you know unless they know how much you care.” – Damon Richards


35. “One customer well taken care of could be more valuable than $10,000 worth of advertising.” – Jim Rohn


36. “When you serve the customer better, they always return on your investment.” – Kara Parlin


37. “Know what your customers want most and what your company does best. Focus on where those two meet.” – Kevin Stirtz


38. “Customers often know more about your products than you do. Use them as a source of inspiration and ideas for product development.” – David J. Gree


39. “Happy customers are your biggest advocates and can become your most successful sales team.” – Lisa Masiello


40. “Quality in a service or product is not what you put into it. It is what the customer gets out of it.” – Peter Drucker


41. “Your most unhappy customers are your greatest source of learning.” – Bill Gates

customer service quotes