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60 Customer Service Quotes for the Holiday Season

Customer service is one of the most vital parts of any company. This article will explore various customer service quotes to motivate your team through the holiday season. One great way to introduce them to your team is through weekly emails or on a blackboard in the office. Moreover, you can send these customer service quotes to your clients. Whether you send them through a newsletter or hang them up in your store, it will assure your customers that your business only wants one thing, treat your customers like family.

customer service quotes

1. “The customer’s perception is your reality.” – Kate Zabriskie


2. “When you serve the customer better, they always return on your investment.” – Kara Parlin


3. “Courteous treatment will make a customer a walking advertisement.” – J. C. Penny


4. “It takes months to find a customer… seconds to lose one.” – Vince Lombardi


5. “A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.” – Jeff Bezos


customer service quotes

6. “In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.” – Doug Warner


7. “Focus on your customer and lead your people as though their lives depend on your success.” – Warren Buffett


8. “Revolve your world around the customer and more customers will revolve around you.” – Heather Williams


9. “The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.” – Richard Branson


10. “The more you engage with customers, the clearer things become and the easier it is to determine what you should be doing.” – John Russell


11. “Our attitude towards others determines their attitude towards us.” – Earl Nightingale


12. “Most people do not listen with the intent to understand; they listen with the intent to reply.” – Stephen R. Covey


13. “Expecting people to reflect the productivity patterns of machinery is crazy if we also expect them to be creative, present and engaged.” – Martin Hill-Wilson


14. “The best form of customer service is self-service. Constantly empower customers to get their own answers themselves.” – Dan Pena


customer service quotes

15. “Always deliver more than expected.” – Larry Page


16. "Excellent customer service is the number one job in any company! It is the personality of the company and the reason customers come back. Without customers there is no company!" – Connie Edler


17. "Always have an attitude of gratitude." – James R. Nowlin


18. “Understanding what customers do allows you to predict what they will do next.” – Colin Shaw


19. “Look after the customer and the business will take care of itself.” – Ray Kroc


20. "Spend a lot of time talking to customers face-to-face. You’d be amazed how many companies don’t listen to their customers." – Ross Perot


21. “How you think about your customer influences how you respond to them.” – Marilyn Suttle


22. “To keep a customer demands as much skill as to win one.” – American Proverb


23. “A brand is what a business does, reputation is what people remember.” – Ted Rubin


24. “When you help others feel important, you help yourself feel important too.” – David J. Schwartz


25. “One customer well taken care of could be more valuable than $10,000 worth of advertising.”– Jim Rohn


customer service quotes

26. “I like to listen. I have learned a great deal from listening carefully. Most people never listen.” – Ernest Hemingway


27. “Biggest question: Isn’t it really ‘customer helping’ rather than customer service? And wouldn’t you deliver better service if you thought of it that way?” – Jeffrey Gitomer


28. “One of the deep secrets of life is that all that is really worth doing is what we do for others.” – Lewis Carroll


29. “Customer experience is the next competitive battleground. It’s where business is going to be won or lost.” – Tom Knighton


30. “People will soon forget what you said. They will never forget how you made them feel.” – Maya Angelou


31. “If people believe they share values with a company, they will stay loyal to the brand” – Howard Schultz


32. “In the long arc of time, you are only relevant if customers love you.” – Tim Cook


33. “Customer experiences that eliminate confusion, uncertainty and anxiety reap the rewards, generating a competitive advantage, loyalty and a peerless brand image.” – Matt Watkinson


34. “Customer service is the new marketing, it’s what differentiates one business from another.” – Jay Baer


35. “Customers don’t care about your policies. Find and engage the need. Tell the customer what you can do.” – Alice Sesay Pope


customer service quotes

36. “We must learn what customers really want, not what they say they want or what we think they should want.” – Eric Ries


37. “Sell good merchandise at a reasonable profit, treat your customers like human beings and they’ll always come back for more.” – L.L. Bean


38. "Ease your customers’ pain." – Hazel Edwards


39. “If you just communicate, you can get by. But if you communicate skillfully, you can work miracles.” – Jim Rohn


40. “Inside of every problem lies an opportunity.” – Robert Kiyosaki


41. “You’ll never have a product or price advantage again. They can be too easily duplicated. But a strong customer service culture cannot be copied.” – Jerry Fritz


42. “Customers who love you will market for you more powerfully than you can possibly market yourself.” – Jeanne Bliss


43. “The rules of customer experience management haven’t changed all that much. You still need to be proactive, preventative and personal.” – John Goodman


44. “Most people spend more time and energy going around problems than in trying to solve them.” – Henry Ford


45. “The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.” – Tom Peters


customer service quotes

46. “Great customer service doesn’t mean that the customer is always right, it means that the customer is always honored.” – Chris LoCurto


47. “In a world where products and services are becoming more and more commoditized, customer experience is the only true differentiator.” – Annette Franz


48. “Customer service shouldn’t just be a department, it should be the entire company.” – Tony Hsieh


49. “You don’t earn loyalty in a day. You earn loyalty day-by-day.” – Jeffrey Gitomer


50. “Be genuine. Be remarkable. Be worth connecting with.” – Seth Godin


51. “If you are not taking care of your customer, your competitor will.” – Bob Hooey


52. “A satisfied customer is the best business strategy of all.” – Michael LeBoeuf


customer service quotes

53. “Until you understand your customers — deeply and genuinely — you cannot truly serve them.” – Rasheed Ogunlaru


54. “If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.” – Ray Kroc


55. “You need to get to the future, ahead of your customers, and be ready to greet them when they arrive.” – Marc Benioff


56. “Unless you have a vision, you haven’t begun to do the practice that makes you great.” – Angela Duckworth


57. “If you wonder what getting and keeping the right employees has to do with getting and keeping the right customers, the answer is everything.” – Frederick Reichheld


58. “How you think about your customers influences how you respond to them.” – Marilyn Suttle


59. “Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.” – Kevin Stirtz


customer service quotes

60. “Service, in short, is not what you do, but who you are.” – Betsy Sanders